Defensive Drive Academy mark
Defensive Drive.
Academy

FAQ

Questions we hear most often.

General

Where do you pick up from?+

Mississauga, Brampton, Etobicoke, Oakville and the west half of Toronto. Other parts of the GTA may incur a small travel fee — ask first.

How far ahead should I book?+

Two to three weeks for regular lessons. Senior assessments are usually available the same week — call directly for those.

What forms of payment do you take?+

Cash or e-transfer. Payment is at the first lesson; packages can be paid in two instalments.

What's your cancellation policy?+

24 hours notice for a free reschedule. Same-day cancellations are charged 50% of the lesson fee.

Do you provide the car for the road test?+

Yes. The dual-control sedan we train in is the same car you take the test in. It's included in any 6+ hour package.

How long does it take to be ready for the G2?+

It depends on starting point and frequency. Most students who book the 10-hour package and practise between lessons feel ready in 6–8 weeks.

Can I do a single lesson before committing to a package?+

Yes. The first lesson is $80 and credits toward a package if you book one within 30 days.

Senior assessments

How does a senior re-assessment differ from a road test?+

It's observational, not pass/fail. The goal is a clear, honest picture of how the driver handles everyday situations, written up the same day. We don't share the report with the MTO.

Can I do an assessment in my own vehicle?+

Yes — many seniors prefer this. We just need proof of insurance and a brief vehicle check before we set off.

Will my doctor or the MTO see the report?+

Only if you choose to share it. The report goes to you (or whoever booked the assessment) by email the same day.

What if the driver isn't comfortable being assessed?+

We start with a quiet conversation at home and only drive if the driver wants to. The fee covers our time either way — but no one is pressured into a vehicle.

Don't see your question? Send a note — usually back same day.

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